Error when generating a shipping label
When there are problems generating a label, you can go to the envelope icon in the top right corner to see error messages in the system. Here you can find the error message with your order number as a reference. It is a good idea to pay attention to which subsystem the error message comes from.
Help – I can't enter numbers on my handheld terminal!
If you find that you cannot type numbers, for example when processing an order or goods in, it may be because you have accidentally pressed the physical button on the handheld terminal's keyboard.
Wi-Fi problems
If you find that the wireless connection to the handheld terminal is sometimes poor or missing entirely, it is important to check these things first.
How to remove saved pictures on your handheld terminal
If you have used photo documentation over a long period, you may find that the handheld terminal's memory is starting to fill up, and you may need to delete the pictures stored on the device.