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Email sending:

If we are to send emails from our system with you as the sender, you or your IT administrator will need to change the DNS setup for the relevant domains. You can also contact your web host for help with the setup.

You can use our automatic test tool here: https://mailcheck.lagersystem.dk

This setup grants permission for Lagersystem's servers to send emails on your behalf. It also ensures that emails don't end up in spam filters.

The following must be added to your SPF record:

include:spf.lagersystem.dk

There is probably already an SPF record set up, and you will find it in your TXT record with your DNS host.
It begins with "v=spf1" and ends with "?all"
Here you simply need to insert "include:spf.lagersystem.dk" between the other included domains, with a space between them.
Here is an example of such an SPF record, which includes Outlook356, Lagersystem, and Mailchimp as approved sender domains:

v=spf1 include:spf.protection.outlook.com include:spf.lagersystem.dk include:servers.mcsv.net ?all

DKIM​

DKIM is a signing of outgoing mail. This means that when Lagersystem sends an email on your behalf (e.g. a track & trace email), it is signed with a key, and the corresponding key is stored in a DNS record on the domain. This way, the recipient can verify that the person who sent the email is the same person who owns the domain. This is a good signal to the receiving servers that Lagersystem is authorized to send your emails.

A CNAME record therefore needs to be created that points to Lagersystem's DKIM.

tigermedia._domainkey CNAME dkim.tigermedia.eu

This must be set up with your DNS provider.

DMARC​

DMARC is also a DNS record that specifies policies for how the recipient should react.

The record could, for example, be

_dmarc TXT "v=DMARC1; p=none; rua= mailto:(email address);"

What are the relevant domains?​

If you handle the same webshop in Lagersystem in 2 languages, and have therefore set up 2 email templates, where the sender for the Danish one is info@webshop.dk and the Swedish one is info@webshop.se – then you need to add the SPF record to webshop.dk and webshop.se. In other words, all the unique top-level domains you have entered in templates for email sending.