Additional Sender Addresses
What is it?
Under Additional sender addresses you can create alternative sender addresses, which are automatically used instead of the default sender address from the system settings. Each address can be linked to a specific country and/or a specific subsite.
Fields in the form
| Field | Description |
|---|---|
| Name, Street, Postal code, City, Country | The sender's physical address |
| Contact person, Phone, Email | Contact information |
| CVR number | The company's CVR |
| Waybill | Optional default waybill number |
| Default for Subsite | Select a subsite this address applies to, or "None selected" for all subsites |
| Default for country | Select a destination country this address applies to, or "None" for all countries |
Priority order
When an order is received, the sender address is automatically selected according to this priority:
- Order-specific address – If an address is set directly on the order (via API or manually)
- Country + Subsite – If there is an address that matches both the order's destination country and subsite
- Subsite only – If there is an address that matches the order's subsite (with no country set)
- Country only – If there is an address that matches the destination country (with no subsite set – applies to all subsites)
- System default – The default address from the system settings
Example
| Address | Default for Subsite | Default for country |
|---|---|---|
| Address A | (none) | DK |
| Address B | Diverse | (none) |
| Address C | Diverse | SE |
- Order with subsite=Diverse, country=SE → uses Address C (match on both)
- Order with subsite=Diverse, country=DK → uses Address B (match on subsite, no country+subsite combination)
- Order with subsite=Webshop, country=DK → uses Address A (no subsite match, but country matches and applies to all subsites)
- Order with subsite=Webshop, country=NO → uses system default (no match)
Important rules
- The combination of Default for Subsite + Default for country must be unique. You cannot have two addresses with the same combination.
- An address without a subsite applies to all subsites (lower priority than a subsite-specific address).
- An address without a country applies to all countries (lower priority than a country-specific address).