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Warranty on Your Lagersystem Printer

It is important to us that you, as a customer, are satisfied. That is why we naturally provide a warranty on our printer.​

The warranty covers manufacturing, product, and software defects identified during normal use of the printer for 12 months from the date of purchase.

If you wish to make a claim regarding the product, we want to make the process as simple as possible. Therefore, please contact us before sending the printer to us.

Send an email to support@lagersystem.dk with the following information:

  • Description of the issue – The better you can describe the problems you are experiencing, the better our chances of helping you.
  • The printer's serial number – You can find the serial number on the bottom of the printer.

When we receive the printer, we carry out a diagnostic check. If it turns out that the fault can be repaired, this will be done at an hourly rate, and the printer will then be returned to you.

Faults or damage arising from misuse, abuse, inadequate maintenance, liquid damage, and in general any faults or damage that Lagersystem.dk can demonstrate are due to external causes other than manufacturing, material, and software defects, and for which Lagersystem.dk is not liable under the general rules of legislation, will not be covered by the warranty, even within our one-year warranty period.