Handle conflicted orders

There can be many reasons why your order goes into conflict. Some reasons could be insufficient funds on a payment card for online payments, downtime on the subsystem that was supposed to handle the order, etc. It is therefore important to find out what is causing the conflict before you start resolving it.

Handle an order without charging payment

If you can see in your accounting system/shop that your payment has already been charged, you can handle the order in Lagersystem without requiring payment. Here you need to tap Conflict handling, Switch to no payment, and then tap Handle. This means you handle the order just like normal, with the exception that you do NOT charge money directly from Lagersystem.